At Atlas Counseling Group, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you share with us, including information related to therapy appointments, SMS reminders, and client communication.
We are dedicated to maintaining the confidentiality of your information and ensuring compliance with privacy laws, including HIPAA, to protect sensitive health-related data. By using our services, you consent to the practices described in this policy.
If you have any questions or concerns about your data privacy, please contact us at
Information Collection
We collect personal information from clients to facilitate therapy appointments, SMS reminders, and other support services. This may include:
- Personal Details: Name, phone number, email address, and other contact information.
- Appointment Information: Scheduled session details, therapist name, and communication preferences.
- SMS & Communication Data: Records of messages sent and received for appointment confirmations, reminders, and scheduling.
- Optional Health-Related Information: If applicable, any data voluntarily shared for better service personalization.
We collect this information only for the purpose of providing secure and efficient client communication. Your data is never sold or shared outside of trusted service providers assisting with appointment management.
How Data is Used
We use the information collected from clients solely to facilitate therapy appointments, SMS reminders, and client communication. Specifically, we use your data to:
- Schedule and Confirm Appointments – Ensuring clients receive timely reminders and appointment details.
- Send SMS Notifications – Providing updates, reminders, and rescheduling options via text messages.
- Ensure Compliance & Security – Maintaining HIPAA-compliant practices for secure data handling and protection.
Your information is never shared or sold to third parties outside of trusted service providers assisting with appointment management and communication.
Data Sharing
We respect your privacy and only share your data under the following circumstances:
- With Trusted Service Providers – We may share limited information with third-party SMS platforms (such as Textline) to deliver appointment reminders and scheduling messages securely.
- To Comply with Legal Obligations – If required by law or regulatory authorities, we may disclose information to ensure compliance with healthcare and privacy regulations.
- To Protect Client Well-being – In cases where there is a risk of harm or emergency, we may share necessary information with relevant professionals or authorities.
We never sell or share client information for marketing purposes. Any data shared is done securely and in alignment with HIPAA compliance standards.
Security Measures
We take the security of your personal information seriously and implement safeguards to protect your data from unauthorized access, loss, or misuse. Our security measures include:
- Encryption – All sensitive data, including appointment details and SMS communications, are encrypted to ensure confidentiality.
- Access Controls – Only authorized personnel have access to client information, and strict authentication protocols are in place.
- Secure Storage – Client data is stored in HIPAA-compliant systems with regular security audits.
- Data Minimization – We only collect and retain necessary information to provide our services, reducing exposure to risks.
- Regular Monitoring – Our systems are continuously monitored for potential security threats to ensure proactive protection.
Despite our best efforts, no system is completely immune to risks. If you suspect any unauthorized access or data breach, please contact us immediately at 281-371-0360.
Client Rights
As a client of Atlas Counseling Group, you have the right to:
- Access Your Information – You may request a copy of the personal data we have on file.
- Update or Correct Data – If any information is inaccurate, you can request updates.
- Opt-Out of Communications – You can unsubscribe from SMS reminders or other notifications at any time.
- Request Data Deletion – You may ask us to delete your personal information, subject to legal and operational requirements.
- Privacy & Security Assurance – We are committed to protecting your data and ensuring compliance with privacy laws, including HIPAA.
To exercise any of these rights, please contact us at 281-371-0360. We will respond to requests in a timely manner and ensure your privacy is respected.
Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance user experience and improve our services. These technologies help us:
- Recognize returning visitors and personalize their experience.
- Analyze website traffic to understand how users interact with our content.
- Improve functionality by storing preferences and optimizing performance.
We do not use cookies to collect sensitive personal information. Users can manage cookie preferences through their browser settings.
Contact Information
If you have any questions, concerns, or requests regarding your privacy and personal data, please reach out to us using the contact details below:
Business Name: Atlas Counseling Group
Email: veronica@acg-tx.com
Phone: 281-371-0360
Address: 722 Pin Oak Rd., Ste 220 Katy, Tx. 77494
We are committed to responding to inquiries in a timely manner and ensuring your privacy rights
are respected.